ServiceNow SPM
–Strategic Portfolio Management (Formerly ITBM) –
IT Workflow

Improve your Financial Visibility

Looking for financial visibility in order to map the costs of technical and business services?

InSource’s SPM Practice helps organizations improve their IT optimization capabilities through the employment of ServiceNow️ IT Business Management.  We can assist you in making your IT department function more like a business unit by providing the ability to map costs to the goals of the organization.

Leverage your data to drive visibility and the cost-savings that you require by managing demands as well as your Agile and Waterfall projects.

InSource ServiceNow ITBM Practice improve IT optimization capabilities

 – Product Line Achievement –
ServiceNow SPM: Strategic Portfolio Management

Contact a ServiceNow ITBM Expert

InSource’s ServiceNow️ SPM Enterprise Products and Solutions Expertise

  • Project Portfolio Management
  • Demand Management
  • Resource Management
  • Cost Transparency
  • Agile Development
  • Performance Analytics

Manage Outcomes To Create Value With ServiceNow️ SPM

ServiceNow️ Strategic Portfolio Management aligns your strategy, investments, and teams to drive business outcomes and create value to exceed customer expectations. ServiceNow️ SPM includes a project workspace for project categorization and tracking, a PMO dashboard, a demand workbench for centralized requests correlated to business outcomes, an investment portal, a portfolio workbench to prioritize investments over time based on costs and resources, and investment funding guidance on the financial resources available to support planned work.

IDC MarketScape: ServiceNow️ ITBM

Worldwide IT Project and Portfolio Management 2019–2020 Vendor Assessment — Coordinating Adaptive DevOps for Digital Innovation. ServiceNow️ is once again positioned in the Leaders category for 2019–2020. Overall, IT project and portfolio management systems and tools must:  

  • High-end capabilities & excellence in traditional functions for project/portfolio management
  • Sstrategies for mobile & cloud platforms with intuitive dashboards for reporting analytics, scalable architecture, quality, and release management while incorporating AI
  • Continuous testing while supporting prioritization and management of IT resources and project allocations 
  • Deploy in the cloud
  • Provide open source solutions

SPM Professional Services Offering

InSource’s SPM Offering allows for organizations to accurately track time related to projects and tasks.

Through our robust online tool, firms who need more detailed planning will see these actions:

  • Ability to update all resource plans on a single screen
  • Capacity to see tasks associated to the resource
  • Clear view of resource demand requests for better decision-making
  • Advanced PMO dashboard showing real time project metrics and their earned value
  • Efficient forecasting and reporting on established workorder

Accurately Track Time Related to Projects and Tasks

Why do many professional services organizations have problems in planning their resource time based upon a project’s schedule?

  • Lack of visibility by group or resource that are highest in demand or in need of immediate support
  • Difficulty in comparing historical versus actual allocations
  • Inability to update allocations when a project change occurs and the plan needs to be re-baselined
  • Not being able to see how future opportunities impact resource needs

Value To Your Firm

  • Insight into future resource needs and utilization
  • Understand capacity and demand of resources
  • For fixed fee projects receive notifications when billing milestones are reached
  • Receive notifications when remaining budget falls below a certain threshold
  • Visibility into future work assignments in order to leverage resources

InSource SPM Delivery Methodology

ServiceNow️ SPM Delivery Team

Delivery Executive
Account Executive
Project Manager
Solution Consultant
Solution Architect(s)
Technical Consultant(s)

SPM Case Study: Integrated Request Management Platform for Healthcare Services

InSource SPM Insights

Broad Portfolio Of ServiceNow️ Solutions

As an Elite ServiceNow️ Certified Partner, InSource’s SPM Practice has the experience and expertise to provide the entire ServiceNow️ SPM ecosystem to your organization. We are here ready to assist you.