ServiceNow SPM
–Strategic Portfolio Management (Formerly ITBM) –
IT Workflow

Improve your Financial Visibility

Looking for financial visibility in order to map the costs of technical and business services?

InSource’s SPM Practice helps organizations improve their IT optimization capabilities through the employment of ServiceNow️ IT Business Management. We can assist you in making your IT department function more like a business unit by providing the ability to map costs to the goals of the organization.

Leverage your data to drive visibility and the cost-savings that you require by managing demands as well as your Agile and Waterfall projects.

InSource ServiceNow ITBM Practice improve IT optimization capabilities

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– Product Line Achievement –
ServiceNow SPM: Strategic Portfolio Management

InSource’s ServiceNow️ SPM Enterprise Products and Solutions Expertise

Project Portfolio Management
Demand Management
Resource Management
Cost Transparency
Agile Development
Performance Analytics

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Manage Outcomes To Create Value With ServiceNow️ SPM

ServiceNow️ Strategic Portfolio Management aligns your strategy, investments, and teams to drive business outcomes and create value to exceed customer expectations. ServiceNow️ SPM includes a project workspace for project categorization and tracking, a PMO dashboard, a demand workbench for centralized requests correlated to business outcomes, an investment portal, a portfolio workbench to prioritize investments over time based on costs and resources, and investment funding guidance on the financial resources available to support planned work.

IDC MarketScape:

Worldwide IT Project and Portfolio Management 2019–2020 Vendor Assessment — Coordinating Adaptive DevOps for Digital Innovation. ServiceNow️ is once again positioned in the Leaders category for 2019–2020. Overall, IT project and portfolio management systems and tools must:

High-end capabilities & excellence in traditional functions for project/portfolio management
Sstrategies for mobile & cloud platforms with intuitive dashboards for reporting analytics, scalable architecture, quality, and release management while incorporating AI
Continuous testing while supporting prioritization and management of IT resources and project allocations
Deploy in the cloud
Provide open source solutions

SPM Professional Services Offering

InSource’s SPM Offering allows for organizations to accurately track time related to projects and tasks.

Through our robust online tool, firms who need more detailed planning will see these actions:

Ability to update all resource plans on a single screen
Capacity to see tasks associated to the resource
Clear view of resource demand requests for better decision-making
Advanced PMO dashboard showing real time project metrics and their earned value
Efficient forecasting and reporting on established workorder

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Accurately Track Time Related to Projects and Tasks

Why do many professional services organizations have problems in planning their resource time based upon a project’s schedule?

Lack of visibility by group or resource that are highest in demand or in need of immediate support
Difficulty in comparing historical versus actual allocations
Inability to update allocations when a project change occurs and the plan needs to be re-baselined
Not being able to see how future opportunities impact resource needs

Value To Your Firm

Insight into future resource needs and utilization
Understand capacity and demand of resources
For fixed fee projects receive notifications when billing milestones are reached
Receive notifications when remaining budget falls below a certain threshold
Visibility into future work assignments in order to leverage resources

Contact a ServiceNow SPM Expert