InSource ServiceNow Careers & Jobs

External – Contract

ServiceNow Project Manager

InSource, Inc., an Elite Services and Sales Partner of ServiceNow, a company that specializes in IT Services Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM) is seeking a Project Manager (PM) to coordinate the execution and implementation of customer deployments.  The selected candidate will have the opportunity to put their project management skills to the test in a creative and fast-paced environment.  The Project Manager is accountable for all facets of the project lifecycle and relationship management with the project stakeholders.  Each PM is responsible for overseeing a portfolio of projects.

Location: N/A

Workplace: Remote

Compensation: Hourly – Market Rate

Responsibilities:

  • Manage large-scale projects or multiple small to mid-range projects with overall responsibility for the project’s success.
  • Work with project sponsor(s) and the team to establish project performance goals, metrics, and baselines.
  • Implement and follow PMP standard methodologies, processes, and tools to develop and maintain project documentation, work plans, and project deliverables.
  • Guide others in the use of the methodology and tools.
  • Manage and motivate project teams, plan work assignments and schedules, and ensure deliverables are completed on time and within budget. Guide and monitor work performance.
  • Coordinate project activities as appropriate.
  • Maintain accountability to leadership for project delivery and direction
  • Establish and maintain effective communications with team members, stakeholders, senior management, and contacts. Communicate project status to identified stakeholders through routine status reports and meetings.
  • Initiate and maintain issues logs, taking responsibility for identifying and coordinating resolution of all technical and business issues.
  • Ensure all project time is accounted for and project and team member activities are routinely collected and reported in a standard fashion.
  • Estimate resources needed on projects to ensure success.
  • Where appropriate, coordinate vendor activities to ensure project success.
  • Assist in the advancement of project management competencies, including the development of methodologies and frameworks, development and conduct of education/training, completion of quality reviews, and coaching/mentoring of others engaged in project management activities.

Experience and Skills:

  • PMP Certification
  • Minimum 3-5 years’ project management experience to lead projects as well as guide others on project management techniques.
  • Manage the project requirements and deliverables
  • Liaison between appointed project leads and corporate project management to assure the overall direction and integrity of the project
  • Maintain an awareness of potential interdependencies with other projects and their impact
  • Experience with Project Management Life Cycle
  • Monitoring project risks and execution
  • Other day-to-day assignments as needed

Beneficial Attributes (desired but not required):

  • Knowledge of ServiceNow implementation
  • Experience with UTC environment
  • CSM
  • Operational Readiness Lead experience

SNOW Client Director

InSource, an Elite Sales / Services Partner for ServiceNow is growing and has an immediate opening for a motivated sales professional with 1-2 years of ServiceNow experience in a sales or presales role.   The successful Client Director will be consultative, solve client problems, and sell implementation services and licensing for ServiceNow’s platform.   

There is flexibility in the location of the Region/Territory across the US as we are looking to expand our Territory coverage and are seeking the best candidate available. You will be responsible for InSource’s existing client base in your territory and are expected to expand the client base for the given territory.

Location: N/A

Workplace: Remote

Compensation: Hourly – Market Rate

Responsibilities:

  • Prospecting/Lead Generation
  • Prospect and close new clients 
  • Qualify new prospects uncovered through own activities 
  • Work with clients to identify needs and the best solutions to address those needs 
  • Create and present solution presentations and proposals to meet client needs for projects and services 
  • Close proposals to meet quarterly and annual quota objectives 
  • Conduct a smooth hand-off of new projects to the technical team 
  • Collaborate with a technical engineer to determine the best solution options to present to the customer 
  • Keep all sales activities in the CRM system (Salesforce)

Experience and Skills:

  • 5-years of outside solution/enterprise software sales experience with responsibility for prospecting through closing 
  • 1-2 years selling ServiceNow 
  • Proven success in meeting individual quotas and objectives 
  • Excellent verbal, written and listening communication skills 
  • Experience managing clients in a CRM system 
  • Professional attitude and appearance
  • Prospecting, networking, email, and social prospecting 
  • Partner with ServiceNow Account Executives to help drive new business 
  • Ability to work with customers to identify long and short-term needs 
  • Ability to work with a broad range of solution options (services and products) to prepare proposals for clients 
  • Professional presentation skills including PowerPoint presentations 
  • Good time management and organizational skills

Beneficial Attributes (desired but not required):

  • A Practitioner and/or Functional experience in IT or Customer Support 
  • Selling ITSM, ITBM, or CSM Platforms
  • Selling business software in the HR, Security, or IT Operations Mgmt. industries 
  • Knowledge of PaaS

CyberArk Administrator

Location: N/A

Workplace: Remote

Compensation: Hourly – Market Rate

Responsibilities: CyberArk Administration skills.  Be able to troubleshoot and resolve issues.  Assist with any implementation with this product as well.  The person must be able to work independently.  Account creations, administrations, and deletions.  Understanding of CyberArk policies.

Experience: 5+ years experience

UI/UX Resource

Location: N/A

Workplace: Remote

Compensation: Hourly – Market Rate

Responsibilities: This role will be working on digital products for agents to be successful. Not looking for marketing-style candidates. Anyone coming from a corporate application background will likely be a good fit.

Experience: 3-5 years experience

Developer – Angular FE

Location: N/A

Workplace: Remote

Compensation: Hourly – Market Rate

Responsibilities: Strong FE Angular Engineer with NodeJS, MongoDB, and AWS experience

Experience: 3-5 years experience

Business Control Manager

Location: Ewing, NJ or Yardley, PA

Workplace: Remote / InHouse

Compensation: Hourly – Market Rate

Responsibilities: The Business Control Manager (BCM) equips the business with the risk expertise and resource capability to meet the client’s goal of managing risks, complying with regulatory requirements, and meeting contractual obligations. The BCM continuously assesses and improves the business control environment to ensure its risk management capability.

Experience: 3-5 years experience

Security Analyst

Location: Ewing, NJ or Yardley, PA

Workplace: Remote / InHouse

Compensation: Hourly – Market Rate

Responsibilities: The Information Security Analysts support the Corporate Security Program in the achievement, maintenance, and oversight of best practice and industry-standard physical, cyber, and logical controls on all Cenlar computing resources.

Experience: 3 to 5 years of direct job experience in Security and Technology controls for Financial Services

External – Permanent

IT Systems Engineer – SharePoint

Location: Willow Grove, PA

Workplace: Remote / InHouse

Compensation: 100K – 115K

Responsibilities: Support Microsoft 365 platform cloud services with a primary focus on SharePoint (Cloud and On-Prem), OneDrive, Teams, and the Power Platform.

Experience: Minimum 6 – 8 years experience

IT Systems Engineer – Microsoft 365

Location: Willow Grove, PA

Workplace: Remote / InHouse

Compensation: 90K – 100K

Responsibilities: Support Microsoft 365 platform cloud services with a primary focus on Office 365 Products, OneDrive, Teams, and the Power Platform.

Experience: Minimum 6 – 8 years experience

IT Systems Engineer – Intune

Location: Willow Grove, PA

Workplace: Remote / InHouse

Compensation: 95K – 105K

Responsibilities: Implementing Intune and migrating devices from the current SCCM environment and support additional configurations activities related to using Intune. Serve as the technical lead for our Intune development and Intune expert for the team. Develop/design technical architecture for Intune projects and configurations.

Experience: Minimum 6 – 8 years experience

Systems Administrator

Location: Philadelphia, PA

Workplace: Remote / InHouse

Compensation: 100K – 110K

Responsibilities: Strong working knowledge of Windows servers and related application environments. Working knowledge of AWS infrastructure and services with Infrastructure-as-Code experience. Working knowledge of Microsoft Azure, O365, Exchange Online, and InTune/Endpoint Manager.

Experience: 5+ years experience

InSource offers full medical, dental, and vision benefits, as well as an array of optional benefits, 401k matching, PTO, travel opportunities, flexible remote and onsite officing, and other perks. We want to attract and retain quality talent to become a member of the team contributing not only to InSource’s success but more importantly, to our customer’s success.

ServiceNow Careers

ServiceNow, Inc. is a cloud-based American company that helps organizations improve operational work forces by automation tasks. ServiceNow, Inc. was established in 2004 with its headquarters in Santa Clara, California. Evolving as an IT Service Management company, ServiceNow has come a long way to becoming the enterprise service management platform for business that connects all organization work forces from customer service to human resources and security. ServiceNow market share is almost triple the share of its competitors. All these factors have caused ServiceNow to become one of the best career options to choose from.

ServiceNow Job Opportunities

ServiceNow Jobs are always in high demand. ServiceNow is the industry leader with it’s large growing IT platform of cloud-based service offerings. ServiceNow Jobs are stable career options for technical experts. With ServiceNow Careers, there are many opportunities to grow and learn. Career opportunities range from developers to architects and administrators. Most ServiceNow employees have diverse backgrounds and come from different practice areas. The average salary of a ServiceNow employee is almost 100k. Moreover, ServiceNow Jobs ensure employees of global growth and exposure.

Servicenow Jobs on Your Resume

Each ServiceNow Job has various job roles that require different skills and expertise for success. Therefore, you should build your resume so that it highlights the necessary skills required for the ServiceNow Job role you are applying for. For a developer position, you need to list your programming language skills, your work on web applications and web technologies. If you are applying for a job role as a ServiceNow administrator, your experience and knowledge with system configuration and management, customizing databases, and testing workflows, can position you above others for that ServiceNow Job role.

ServiceNow Jobs Certifications

Consulting companies that work as ServiceNow partners require at least one certification to hire on and employee on their projects. You should take an official training course before trying to get a certification and become a Certified ServiceNow Administrator (CSA) for a ServiceNow Job. You can also learn and take the ITIL V3 Foundations certification that is equally good and very much in demand. This is actually available on YouTube videos.

ServiceNow Jobs Interview Tips

While preparing for the ServiceNow Job interview, it’s important to focus your answers on practical hands-on expertise rather than theoretical knowledge because most interview questions are largely based on the candidate’s personal experience. It’s important to think about how you will answer questions like these so that you can explain how you were able to implement a concept on different projects you worked on in the past. If you are applying for a higher position the interview questions will be very focused on your experience implementing ServiceNow products, types of projects you have worked with and project outcomes. You will have to explain how you handled a project to keep it on track and explain why the outcome was negative if that was the case.

ServiceNow Jobs Salary

Like any other job, the ServiceNow Jobs Salary greatly depends on the job position, and your experience and skills. For example, an average salary for a junior developer position with anywhere between zero to two years of experience is about 60-90k while a senior developer can expect to earn up to 120-180k.

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