ServiceNow ITBM
– IT Business Management Practice –
IT Workflow

Improve your Financial Visibility

Looking for financial visibility in order to map the costs of technical and business services?

InSource’s ITBM Practice helps organizations improve their IT optimization capabilities through the employment of ServiceNow™️ IT Business Management.  We can assist you in making your IT department function more like a business unit by providing the ability to map costs to the goals of the organization.

Leverage your data to drive visibility and the cost-savings that you require by managing demands as well as your Agile and Waterfall projects.

InSource ServiceNow ITBM Practice improve IT optimization capabilities

 – Product Line Achievement –
ServiceNow ITBM

Contact a ServiceNow ITBM Expert

InSource’s ServiceNow™️ ITBM Enterprise Products and Solutions Expertise

  • Project Portfolio Management
  • Demand Management
  • Resource Management
  • Cost Transparency
  • Agile Development
  • Performance Analytics

Manage Outcomes To Create Value With ServiceNow™️ ITBM

ServiceNow™️ IT Business Management aligns your strategy, investments, and teams to drive business outcomes and create value to exceed customer expectations. ServiceNow™️ ITBM includes a project workspace for project categorization and tracking, a PMO dashboard, a demand workbench for centralized requests correlated to business outcomes, an investment portal, a portfolio workbench to prioritize investments over time based on costs and resources, and investment funding guidance on the financial resources available to support planned work.

IDC MarketScape: ServiceNow™️ ITBM

Worldwide IT Project and Portfolio Management 2019–2020 Vendor Assessment — Coordinating Adaptive DevOps for Digital Innovation. ServiceNow™️ is once again positioned in the Leaders category for 2019–2020. Overall, IT project and portfolio management systems and tools must:  

  • High-end capabilities & excellence in traditional functions for project/portfolio management
  • Sstrategies for mobile & cloud platforms with intuitive dashboards for reporting analytics, scalable architecture, quality, and release management while incorporating AI
  • Continuous testing while supporting prioritization and management of IT resources and project allocations 
  • Deploy in the cloud
  • Provide open source solutions

InSource ITBM Delivery Methodology

ServiceNow™️ ITBM Delivery Team

Delivery Executive
Account Executive
Project Manager
Solution Consultant
Solution Architect(s)
Technical Consultant(s)

ITBM Case Study: Integrated Request Management Platform for Healthcare Services

InSource ITBM Insights

Broad Portfolio Of ServiceNow™️ Solutions

As an Elite ServiceNow™️ Certified Partner, InSource’s ITBM Practice has the experience and expertise to provide the entire ServiceNow™️ ITBM ecosystem to your organization. We are here ready to assist you.