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CMDB Foundations Workshop | Victor, NY – April 19

Name: CMDB Foundations Workshop | Victor, NY – April 19
Start: 2023-04-19T11:45:00-04:00
End: 2023-04-19T16:30:00-04:00
Location: New York Beer Project

April 19, 2023 @ 11:45 am - 4:30 pm

Back view of a female student talking to a professor on a class at lecture hall.

Join ServiceNow and InSource for a CMDB Foundations Workshop on April 19!

Whether you’re building a house, a skyscraper, or a digital transformation platform, a solid foundation is required to ensure continued stability. ServiceNow’s singe data model and CMDB are the foundation for digital transformation. Our digital transformation platform enables organizations to leverage technology workflows and data-driven insights across all business functions.

This collaborative session is targeted towards IT CxO’s, IT functional leaders, configuration management / CMDB team members and your ServiceNow team. Each attendee will also receive a complimentary growler on behalf of ServiceNow and InSource!

During this workshop we will demonstrate

Why the CMDB is critical for driving digital change for your business
How to populate, achieve and maintain a healthy CMDB
How to leverage data in the CMDB to drive business outcomes

Agenda

11:45am – 1:45pm
- Working Lunch
- What is Predictive Service Ops?
- What is Enterprise Visibility?
- Enterprise Visibility Foundations
1:45pm – 2:00pm – Break
2:00pm-4:30pm
- Solutions Overviews Demos Powered By CMDB
  - Service Operations
  - Strategic Portfolio Management/Application Portfolio Management
  - Security Incident Response/Vulnerability Response
  - Break
  - Predictive Customer Service Operations
- Showcasing Maturity and How to Get There
- Happy Hour at the New York Beer Project Immediately Following