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July 2018
Major Incidents v. Problems- “What’s the Big Diff.?”
Thank you for attending our webinar “Major Incidents v. Problems- 'What's the Big Diff.?'” by InSource. We hope you found the session helpful and informative as you discover how ServiceNow can help you tell the difference and allow you to take action on issues in your environment. Whether ServiceNow is your current platform or not, join InSource to learn about the new ServiceNow capabilities that will help you improve your Major Incident and Problem processes. As we mentioned during the webinar, you can view the recording and…
Find out more »August 2018
Event + Orchestration = ITOM Value Webinar
onlinThank you for attending our webinar “ServiceNow Event + Orchestration = ITOM Value” by InSource. We hope you found the session helpful and informative as you discover how to maximize your ServiceNow ITOM Investment. Whether ServiceNow is your current platform or not, join InSource to learn how Event + Orchestration will expand your ITOM value. As we mentioned during the webinar, you can view the recording and download the presentation below. https://www.youtube.com/watch?v=eX2j4H-3GR0&t=281s
Find out more »September 2018
Why is Customer Service All the Rage- Webinar
Thank you for attending our webinar “Why is Customer Service All the Rage” by InSource. We hope you found the session helpful and informative. As we mentioned during the webinar, you can view the recording and download the presentation below. https://www.youtube.com/watch?v=E3CmeuWxIY4
Find out more »November 2018
How to Ensure Service Portal Adoption Webinar
Thank you for attending our webinar “How to Ensure Service Portal Adoption” by InSource. We hope you found the session helpful and informative. As we mentioned during the webinar, you can view the recording and download the presentation below. https://www.youtube.com/watch?v=DAjBoBUpVuk&t=6s
Find out more »December 2018
ServiceNow Strategies to Improve CMDB Data Quality
Thank you for attending our webinar “ServiceNow Strategies to Improve CMDB Data Quality” by InSource. We hope you found the session helpful and informative as you explore ways to process and tool strategies to improve CMDB Data Quality with organizational process improvements with ServiceNow CI Remediation, Audits, Compliance, and Data Certification. Provide an assessment of how best to leverage the SAM Professional Module to meet specific business needs Establish a process and tool strategy to deploy the SAM Professional Module to achieve business outcomes identified in the assessment Provide an operational…
Find out more »February 2019
Driving Software License Compliance With ServiceNow Software Asset Management Webinar
Thank you for attending our webinar “Driving Software License Compliance with ServiceNow Software Asset Management” by InSource. We hope you found the session helpful and informative as you explore ways to avoid overspending on software entitlements and be compliant with software licensing policies and rules. As we mentioned during the webinar, you can view the recording and download the presentation below. https://www.youtube.com/watch?v=LSIZBGBladc&t=2s
Find out more »March 2019
Rest Easy When Integrating with ServiceNow Integration Hub
Build custom integrations with Action Designer using a REST step or a Script step. IntegrationHub enables execution of third-party APIs as a part of a flow when a specific event occurs in ServiceNow. These integrations, referred to as spokes, are easy to configure and enable you to quickly add powerful actions without the need to write a script.
Find out more »April 2019
Managing IT Vendor Risk with ServiceNow
IT priorities are focused on daily tasks and projects, pushing vendor risk management to secondary importance and diverging from a proactive vendor assessment and selection process. IT leaders are relying on an increasing number of third-party technology vendors and outsourcing key functions to meet the rapid pace of change within IT. Risk levels can fluctuate over the course of the partnership, requiring manual process checks and/or automated solutions. A thorough risk assessment in the selection phase is your first line…
Find out more »August 2019
ServiceNow and DotWalk Bootstrap
Thank you for registering/attending the InSource webinar on ServiceNow ATF and DotWalk Bootstrap - Making Your ServiceNow Upgrade Easy! We hope you found the session helpful and informative as you explore ways to simplify the ServiceNow upgrade process while saving you time and money. As mentioned on the webinar, we are offering a free implementation of DotWalk “Bootstrap” which includes building your suite of Automated Test Framework (ATF) tests. This is being offered if you purchase DotWalk “Bootstrap” in the…
Find out more »October 2020
Lunch + Learn: Expanding the Frontiers of Enterprise Service Management with InSource
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