IT Business Management
Our ServiceNow Specializations
- IT Service Management
- IT Operations Management
- IT Business Management
- Security Operations
- HR Service Management
- Customer Service Management
- DeployNow
- ServiceNow Training and Adoption Services
- Tech Talent Solutions and IT Staffing Services
ServiceNow’s IT Business Management solution provides IT leaders the financial visibility they need to map costs of technical and business services. Ultimately, this allows IT departments to run more like a business unit while aligning with the organization’s overall goals.
Effectively Manage Projects, Demands, and Programs While Balancing Resources
IT Business Management supports Cost Transparency, Project and Portfolio Management and Application Portfolio Management. These offerings can help leverage your data to drive visibility and the cost-savings you need by managing demands as well as your agile and waterfall projects.
InSource Can Improve Your Organization’s IT Business Management
We understand that implementing an ITBM solution can be a challenging undertaking. As a ServiceNow Gold Implementation Partner, InSource will work with your organization to develop an end-to-end ITBM solution. This will provide the necessary guidance, resources, and structures that align with your IT department’s needs and overall business goals.
ServiceNow ITBM Enterprise Products and Solutions
Project Portfolio
Management
A solid project management strategy is not a core competency, but rather a critical discipline for improving business performance and building new capabilities. Project portfolio management ensures that projects are successfully executed with minimal risk. Our PPM solutions can help you master project’s budget, timing and management of resources.
Demand
Management
Centralize both strategic business and IT demands within a single dashboard with ServiceNow Demand Management. Accurately assess, manage and forecast demands while working more efficiently and balancing customer requirements as they come in.
Resource
Management
ServiceNow Resource Management allows project and resource managers to create and implement a plan to precisely aid in even an organization’s most complex resource management requirements. It’s consolidated view of staffing availability and allocations makes creating plans, requesting staffing and assigning specific tasks a clear process.
Cost
Transparency
Organization’s leaders are constantly under pressure to improve efficiency and lower costs while maintaining the growth of the business. ServiceNow Cost Transparency gains visibility into actual service costs such as business services, project, applications and infrastructure to their consumers. Cost Transparency provides the information you need to properly align investments to business goals.
Agile
Development
Accelerate development from inception, through testing to deployment with ServiceNow Agile Development. Gain visibility to efficiently manage and report Scrum or waterfall development lifecycle to development teams.Accelerate development from inception, through testing to deployment with ServiceNow Agile Development. Gain visibility to efficiently manage and report Scrum or waterfall development lifecycle to development teams.
Performance
Analytics
In today’s competitive market, organization’s leaders are constantly challenged to deliver the highest quality service to users while minimizing spend. With ServiceNow’s Performance Analytics, leader will receive simple and secure access to key metrics and accurate data that will empower them to be proactive about improving business services, quality and efficiency.
To find out how InSource can help your organization transform its Business Management process, request a demo or contact one of our professionals today!