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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230712T130000
DTEND;TZID=America/New_York:20230712T134500
DTSTAMP:20260622T023606
CREATED:20230613T151337Z
LAST-MODIFIED:20230613T151337Z
UID:10000162-1689166800-1689169500@insourcenow.com
SUMMARY:Live Webcast July 12 - How Valvoline Uses ServiceNow’s Customer Service Management (CSM)
DESCRIPTION:Live Webcast July 12 at 1pm EST – How Valvoline Uses ServiceNow’s Customer Service Management (CSM) \nRegister Here
URL:https://insourcenow.com/event/live-webcast-july-12-how-valvoline-uses-servicenows-customer-service-management-csm/
LOCATION:Zoom
CATEGORIES:Webinars,ServiceNow
ATTACH;FMTTYPE=image/jpeg:https://insourcenow.com/wp-content/uploads/Valvoline-Webcast-for-Home-Page.pptx.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230620T130000
DTEND;TZID=America/New_York:20230620T140000
DTSTAMP:20260622T023606
CREATED:20230518T125936Z
LAST-MODIFIED:20230621T134726Z
UID:10000161-1687266000-1687269600@insourcenow.com
SUMMARY:Webcast June 20 – ShipEase\, the ServiceNow Integration Suite that is Revolutionizing the Shipment Process
DESCRIPTION:Webcast June 20 at 1pm EST – ShipEase\, the ServiceNow Integration Suite that is Revolutionizing the Shipment Process \nRegister Now \n 
URL:https://www.dropbox.com/s/36iz6w3nxhub7nh/video2598784587.mp4?dl=0#new_tab
LOCATION:Zoom
CATEGORIES:ServiceNow Training Courses,Webinars,ServiceNow
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/image001-3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230522
DTEND;VALUE=DATE:20230527
DTSTAMP:20260622T023606
CREATED:20230110T175340Z
LAST-MODIFIED:20230517T182742Z
UID:10000146-1684713600-1685145599@insourcenow.com
SUMMARY:Knowledge 2023 May 14-18 Las Vegas
DESCRIPTION:May 14-18\, 2023 Las Vegas\, NV | InSource will be there at Booth #436 so get ready for Knowledge 2023! \nKnowledge 2023 – ServiceNow
URL:https://insourcenow.com/event/knowledge-2023-may-14-18-las-vegas/
LOCATION:Las Vegas
CATEGORIES:ServiceNow,Tradeshows
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/Screenshot-2023-01-10-at-12.51.06-PM.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230510T130000
DTEND;TZID=America/New_York:20230510T140000
DTSTAMP:20260622T023606
CREATED:20230420T142953Z
LAST-MODIFIED:20230518T130035Z
UID:10000160-1683723600-1683727200@insourcenow.com
SUMMARY:Live Webcast May 10 - Improve Your Vulnerability Management With ServiceNow
DESCRIPTION:Live Webcast May 10 at 1pm EST – Improve Your Vulnerability Management With ServiceNow \nRegister Here
URL:https://insourcenow.com/event/live-webcast-may-10-improve-your-vulnerability-management-with-servicenow/
LOCATION:Zoom
CATEGORIES:Webinars,ServiceNow
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/Live-Webcast-May-10-Improve-Your-Vulnerability-Management-With-ServiceNow-.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230425T103000
DTEND;TZID=America/New_York:20230425T153000
DTSTAMP:20260622T023606
CREATED:20230324T154248Z
LAST-MODIFIED:20230328T175435Z
UID:10000157-1682418600-1682436600@insourcenow.com
SUMMARY:InSource and ServiceNow Higher Education Texas Summit
DESCRIPTION:Higher Education Texas Summit – Tuesday April 25\, 2023 \nSponsored by InSource – Hosted by University of Texas at Austin – Eastwoods Room 2.102. \n10:30am – 3:30pm MAIN SESSION \nPurpose: \n\nTo create a setting for collaboration and sharing of best practices within the Higher Education ServiceNow community in Texas.\nTo share stories of how institutions create value by leveraging the NOW platform and solving common business issues within higher education.\n10:30am Welcome and Introductions\n10:45am Recap of Executive Session\n11:00am Roundtable Session: Improving Campus Operations\n12:15pm Networking Lunch\n1:00pm Customer Stories: Improving the Campus Experience\n2:00pm Networking Break\n2:20pm A Word from our Sponsor: InSource\n2:00pm Governance\n3:20pm Wrap Up and Close\n\nFUN NETWORKING DINNER EVENT! \n\nGroup Event immediately following for those that can attend.\nTargeted Event: Capital Cruises – The Ultimate Austin Experience\n2-hour cruise and see the city from the water!\n\nTexas Union Building and Parking information: https://utdirect.utexas.edu/apps/campus/buildings/nlogon/maps/UTM/UNB/ \nRegister Today
URL:https://insourcenow.com/event/insource-and-servicenow-higher-education-texas-summit/
LOCATION:University of Texas at Austin 2308 WHITIS AVE AUSTIN\, TX 78712\, 2308 Whitis Ave\, Austin\, TX\, 78712\, United States
CATEGORIES:ServiceNow Training Courses,ServiceNow,Tradeshows
ATTACH;FMTTYPE=image/jpeg:https://insourcenow.com/wp-content/uploads/iStock-1136344911.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230419T114500
DTEND;TZID=America/New_York:20230419T163000
DTSTAMP:20260622T023606
CREATED:20230324T154836Z
LAST-MODIFIED:20230328T175435Z
UID:10000158-1681904700-1681921800@insourcenow.com
SUMMARY:CMDB Foundations Workshop | Victor\, NY - April 19
DESCRIPTION:Join ServiceNow and InSource for a CMDB Foundations Workshop on April 19! \nWhether you’re building a house\, a skyscraper\, or a digital transformation platform\, a solid foundation is required to ensure continued stability. ServiceNow’s singe data model and CMDB are the foundation for digital transformation. Our digital transformation platform enables organizations to leverage technology workflows and data-driven insights across all business functions. \nThis collaborative session is targeted towards IT CxO’s\, IT functional leaders\, configuration management / CMDB team members and your ServiceNow team. Each attendee will also receive a complimentary growler on behalf of ServiceNow and InSource! \nDuring this workshop we will demonstrate \n\nWhy the CMDB is critical for driving digital change for your business\nHow to populate\, achieve and maintain a healthy CMDB\nHow to leverage data in the CMDB to drive business outcomes\n\nAgenda \n\n11:45am – 1:45pm\n\nWorking Lunch\nWhat is Predictive Service Ops?\nWhat is Enterprise Visibility?\nEnterprise Visibility Foundations\n\n\n1:45pm – 2:00pm – Break\n2:00pm-4:30pm\n\nSolutions Overviews Demos Powered By CMDB\n\nService Operations\nStrategic Portfolio Management/Application Portfolio Management\nSecurity Incident Response/Vulnerability Response\nBreak\nPredictive Customer Service Operations\n\n\nShowcasing Maturity and How to Get There\nHappy Hour at the New York Beer Project Immediately Following\n\n\n\nRegister now to secure your spot. \nQuestions? Reach out to caterine.alvarenga@servicenow.com
URL:https://insourcenow.com/event/cmdb-foundations-workshop-victor-ny-april-19/
LOCATION:New York Beer Project\, 300 High Street\, Victor\, NY\, 14564\, United States
CATEGORIES:ServiceNow Training Courses,ServiceNow,Tradeshows
ATTACH;FMTTYPE=image/jpeg:https://insourcenow.com/wp-content/uploads/iStock-1136344911.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230413T130000
DTEND;TZID=America/New_York:20230413T134500
DTSTAMP:20260622T023606
CREATED:20230324T153139Z
LAST-MODIFIED:20230328T175436Z
UID:10000156-1681390800-1681393500@insourcenow.com
SUMMARY:Live Webcast April 13 - Implementing ServiceNow in higher education with University of Texas - San Antonio
DESCRIPTION:Live Webcast April 13 – Implementing ServiceNow in higher education with University of Texas – San Antonio \nRegister Today
URL:https://insourcenow.com/event/live-webcast-april-13-implementing-servicenow-in-higher-education-with-university-of-texas-san-antonio/
LOCATION:Virtual Event – Zoom (link and calendar invite to follow)
CATEGORIES:Webinars,ServiceNow
ATTACH;FMTTYPE=image/jpeg:https://insourcenow.com/wp-content/uploads/SPM-lunch-learn-houston.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/North_Dakota/Center:20230322T113000
DTEND;TZID=America/North_Dakota/Center:20230322T133000
DTSTAMP:20260622T023606
CREATED:20230226T233754Z
LAST-MODIFIED:20230301T132004Z
UID:10000086-1679484600-1679491800@insourcenow.com
SUMMARY:Strategic Portfolio Management Lunch & Learn - Capital Grille\, Houston TX
DESCRIPTION:Wed\, March 22\, 2023\, 11:30 AM – 1:30 PM CDT \nAPW\, & Agile 2.0 vs Agile Teams \nFind out how to utilize Alignment Planner Workspace (APW) which will allow your product and portfolio managers to align work with strategy across your organization\, while facilitating Agile transformation by combining traditional and agile work streams. \nKey areas of discussion: \n\nUnderstand how APW could effectively be used in your organization to roadmap\nBetter understanding of Lenses\, and how they impact APW\nUnderstanding how goals\, and strategies tie into APW\nSee how you can track to milestones and build dependencies to help track initiatives\nLearn about how APW supports Digital Portfolio Management and how it supports planning for both PPM and agile initiatives\n\nRESERVE A SPOT
URL:https://insourcenow.com/event/strategic-portfolio-management-lunch-learn-capital-grille-houston-tx/
LOCATION:The Capital Grille 5365 Westheimer Road Houston\, TX 77056\, The Capital Grille 5365 Westheimer Road\, Houston\, TX\, 77056
CATEGORIES:Lunch & Learn,ServiceNow
ATTACH;FMTTYPE=image/jpeg:https://insourcenow.com/wp-content/uploads/SPM-lunch-learn-houston.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230222T113000
DTEND;TZID=America/New_York:20230222T133000
DTSTAMP:20260622T023606
CREATED:20230110T202303Z
LAST-MODIFIED:20230125T145736Z
UID:10000085-1677065400-1677072600@insourcenow.com
SUMMARY:Strategic Portfolio Management Lunch & Learn - Capital Grille\, Miami FL
DESCRIPTION:February 22\, 2023 at 11:30am – 1:30pm | Find out how to utilize Alignment Planner Workspace (APW) which will allow your product and portfolio managers to align work with strategy. \n  \nAPW\, & Agile 2.0 vs Agile Teams \nFind out how to utilize Alignment Planner Workspace (APW) which will allow your product and portfolio managers to align work with strategy across your organization\, while facilitating Agile transformation by combining traditional and agile work streams. \n  \nKey areas of discussion: \n\nUnderstand how APW could effectively be used in your organization to roadmap\nBetter understanding of Lenses\, and how they impact APW\nUnderstanding how goals\, and strategies tie into APW\nSee how you can track to milestones and build dependencies to help track initiatives\nLearn about how APW supports Digital Portfolio Management and how it supports planning for both PPM and agile initiatives\n\n  \nReserve A Spot 
URL:https://insourcenow.com/event/strategic-portfolio-management-lunch-learn-capital-grille-miami-fl/
LOCATION:The Capital Grille 444 Brickell Ave. Miami\, FL 33131\, The Capital Grille 444 Brickell Ave.\, Miami\, FL\, 33131\, United States
CATEGORIES:Lunch & Learn,ServiceNow,Tradeshows
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/lunch-and-learn-miami.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20221201T100000
DTEND;TZID=America/New_York:20221201T110000
DTSTAMP:20260622T023606
CREATED:20221213T153608Z
LAST-MODIFIED:20221221T170018Z
UID:10000145-1669888800-1669892400@insourcenow.com
SUMMARY:Webcast - Project Excellent with ServiceNow
DESCRIPTION:On-Demand Replay \nPasscode: 4C1^as4V
URL:https://insourcenow.com/event/webcast-project-excellent-with-servicenow/
LOCATION:Zoom
CATEGORIES:Webinars,ServiceNow
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/image002-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20191120T080000
DTEND;TZID=America/New_York:20191120T170000
DTSTAMP:20260622T023606
CREATED:20190910T115127Z
LAST-MODIFIED:20191203T120012Z
UID:10000141-1574236800-1574269200@insourcenow.com
SUMMARY:Now At Work - Washington DC
DESCRIPTION:InSource is a sponsor at ServiceNow’s Now At Work forum in Washington\, DC!  Come see us at the Ronald Reagan Building on Nov. 20th \nhttps://www.servicenow.com/now-at-work.html
URL:https://insourcenow.com/event/now-at-work-washington-dc/
LOCATION:Ronald Reagan Building\, 1300 Pennsylvania Ave NW\, Washington\, DC\, 20004\, United States
CATEGORIES:ServiceNow Training Courses,ServiceNow Now At Work
ATTACH;FMTTYPE=image/jpeg:https://insourcenow.com/wp-content/uploads/Now-At-Work-DC.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20191024T110000
DTEND;TZID=America/New_York:20191024T163000
DTSTAMP:20260622T023606
CREATED:20191002T160528Z
LAST-MODIFIED:20191203T120235Z
UID:10000142-1571914800-1571934600@insourcenow.com
SUMMARY:Maryland SNUG
DESCRIPTION:InSource\, along with ServiceNow\, is sponsoring a SNUG event in Baltimore\, MD on Thursday\, October 24th\n \nREGISTER TODAY! \nView the Agenda
URL:https://insourcenow.com/event/maryland-snug/
LOCATION:Space Telescope Science Institute\, 3700 San Martin Drive\, Baltimore\, MD\, 21218
CATEGORIES:SNUG
ATTACH;FMTTYPE=image/jpeg:https://insourcenow.com/wp-content/uploads/Maryland-SNUG.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20191015T080000
DTEND;TZID=America/New_York:20191015T170000
DTSTAMP:20260622T023606
CREATED:20190910T114613Z
LAST-MODIFIED:20191203T120303Z
UID:10000140-1571126400-1571158800@insourcenow.com
SUMMARY:Now At Work - Dallas
DESCRIPTION:InSource is a sponsor at ServiceNow’s Now At Work forum in Dallas\, TX!  Come see us at the Irving Convention Center on Oct. 15th \nhttps://www.servicenow.com/now-at-work.html
URL:https://insourcenow.com/event/now-at-work-dallas/
LOCATION:Irving Convention Center\, 500 West Las Colinas Boulevard\, Irving\, TX\, 75039\, United States
CATEGORIES:ServiceNow Training Courses,ServiceNow Now At Work
ATTACH;FMTTYPE=image/jpeg:https://insourcenow.com/wp-content/uploads/Now-At-Work-Dallas.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190910T120000
DTEND;TZID=America/New_York:20190910T160000
DTSTAMP:20260622T023606
CREATED:20190906T120427Z
LAST-MODIFIED:20191203T120331Z
UID:10000139-1568116800-1568131200@insourcenow.com
SUMMARY:SNUG & ITBM Workshop in Buffalo\, NY
DESCRIPTION:InSource\, along with ServiceNow\, is sponsoring a SNUG and ITBM Workshop this Tuesday\, Sept. 10th in Buffalo\, NY. \nRegister today!  \n 
URL:https://insourcenow.com/event/snug-itbm-workshop-in-buffalo-ny/
LOCATION:Aloft Hotel\, 500 Pearl Steet\, Buffalo\, New York\, 14202
CATEGORIES:SNUG
ATTACH;FMTTYPE=image/jpeg:https://insourcenow.com/wp-content/uploads/Buffalo-SNUG-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190122T080000
DTEND;TZID=America/New_York:20190124T170000
DTSTAMP:20260622T023606
CREATED:20190103T165922Z
LAST-MODIFIED:20191203T120756Z
UID:10000077-1548144000-1548349200@insourcenow.com
SUMMARY:ServiceNow Sales Kickoff 2019
DESCRIPTION:InSource is a proud sponsor of the ServiceNow Sales Kickoff happening January 22- 24\, 2019 at the MGM Grand Las Vegas Hotel. This event offers an unique opportunity to network with other ServiceNow practices and sales organizations to learn and share knowledge about ServiceNow strategies. \nBe sure to visit the InSource team at booth #577! We look forward to seeing you there!
URL:https://insourcenow.com/event/servicenow-sales-kickoff-2019/
LOCATION:MGM Grand Las Vegas\, 3799 S Las Vegas Blvd.\, Las Vegas\, NV\, 89109\, United States
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/InSource-SN-Sales-Kick-Off-2019.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181023T080000
DTEND;TZID=America/New_York:20181023T170000
DTSTAMP:20260622T023606
CREATED:20180905T130210Z
LAST-MODIFIED:20191203T131417Z
UID:10000135-1540281600-1540314000@insourcenow.com
SUMMARY:Now Summit Dallas
DESCRIPTION:InSource is a Proud Sponsor of Now Summit Dallas\nJoin us on October 23rd in Dallas\, TX for the 2018 Now Summit. This one-day complimentary programs offers keynote presentations\, educational sessions\, access to our partner ecosystem and additional networking opportunities in ExpoNow. Learn how ServiceNow can help you transform your customer and employee experience.
URL:https://insourcenow.com/event/now-summit-dallas/
LOCATION:Irving Convention Center\, 500 West Las Colinas Boulevard\, Irving\, TX\, 75039\, United States
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/nf18-logo-dallas.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180522T113000
DTEND;TZID=America/New_York:20180522T130000
DTSTAMP:20260622T023606
CREATED:20180416T202506Z
LAST-MODIFIED:20191224T075401Z
UID:10000125-1526988600-1526994000@insourcenow.com
SUMMARY:Pittsburgh Lunch & Learn ServiceNow ITSM & ITOM
DESCRIPTION:
URL:https://insourcenow.com/event/lunch-learn-servicenow-itsm-itom/
LOCATION:Capital Grille\, 301 5th Ave.\, Pittsburgh\, PA\, 15222\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180418T140000
DTEND;TZID=America/New_York:20180418T150000
DTSTAMP:20260622T023606
CREATED:20180328T213447Z
LAST-MODIFIED:20210331T111311Z
UID:10000124-1524060000-1524063600@insourcenow.com
SUMMARY:3 Ways to Improve Your Customer Satisfaction Scores Utilizing ServiceNow ITSM
DESCRIPTION:Thank you for attending our webinar “3 Ways to Improve Your Customer Satisfaction Scores Utilizing ServiceNow ITSM” by InSource.  We hope you found the session helpful and informative as you explore ways to improve the user experience which will help you to drive incremental improvement in your Customer Satisfaction. \nAs we mentioned during the webinar\, you can view the recording and download the presentation below.
URL:https://insourcenow.com/event/3-ways-improve-customer-satisfaction-scores/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/Copy-of-Webinar-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180411T120000
DTEND;TZID=America/New_York:20180411T160000
DTSTAMP:20260622T023606
CREATED:20180307T145427Z
LAST-MODIFIED:20191203T121337Z
UID:10000121-1523448000-1523462400@insourcenow.com
SUMMARY:Central Pennsylvania ServiceNow User Group
DESCRIPTION:We are very excited to announce the next Central Pennsylvania ServiceNow User Group meeting in Harrisburg\, PA!   Please join ServiceNow specialists and expert users to discuss the latest ServiceNow news and updates\, along with best practice discussions and opportunities for networking with your fellow IT professionals. \nThis session will allow users to: \n\n
Trade tips\, tricks\, and successes around the ServiceNow platform\n
Hear best practices and demonstrations\nNetwork with your fellow IT professionals\n\nRegister Now! \n***More Information to Come
URL:https://insourcenow.com/event/central-pennsylvania-servicenow-user-group-2/
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/Harrisburg-PA-4.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180322T110000
DTEND;TZID=America/New_York:20180322T160000
DTSTAMP:20260622T023606
CREATED:20180315T000319Z
LAST-MODIFIED:20191203T121410Z
UID:10000122-1521716400-1521734400@insourcenow.com
SUMMARY:ServiceNow User Group in Atlanta
DESCRIPTION:We are very excited to announce the next ServiceNow User Group in Atlanta meeting taking place in Atlanta on March 22\, 2018! \nServiceNow specialists and expert users will be gathering to discuss the latest ServiceNow news and updates\, along with best practice discussions and opportunities for networking with your fellow service management professionals. Sponsored by InSource & Okta! \nAgenda: \n11:00-12:00  Registration/Networking/Lunch \n12:00-12:15  Group Leader Welcome \n12:15-12:45  How to Build\, Run\, & Grow a Development Team on ServiceNow – Tim Alman\, Aaron’s \n12:45-01:15  Examples of workflows that are designed for orchestration – Dennis & Jody\, InComm \n01:15-02:00  The Big Bang – Implementing multiple processes at once – Dianne Kokotoff\, Equifax \n02:00-02:15  Break \n02:15-03:00  InSource and Okta Joint Presentation \n03:00-03:30  Underdog Features Top 10 Plugins\, Jeff Shumas\, ServiceNow \n03:30-04:00  Kingston Overview\, ServiceNow \n04:00-05:00  Happy Hour & Topgolf \nRSVP Here
URL:https://insourcenow.com/event/servicenow-user-group-atlanta/
LOCATION:Top Golf Atlanta Midtown\, 1600 Ellsworth Industrial Blvd NW\, Atlanta\, GA\, 30318\, United States
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/Atlanta-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20180116
DTEND;VALUE=DATE:20180120
DTSTAMP:20260622T023606
CREATED:20171219T202846Z
LAST-MODIFIED:20191203T121526Z
UID:10000115-1516060800-1516406399@insourcenow.com
SUMMARY:ServiceNow Sales Kick-off 2018
DESCRIPTION:InSource is a proud sponsor of the 2018 ServiceNow Sales Kick-off in Las Vegas\, Nevada. Stop by Booth #428!
URL:https://insourcenow.com/event/servicenow-sales-kick-off-2017/
LOCATION:Las Vegas
END:VEVENT
END:VCALENDAR