Join InSource and ServiceNow to Learn Best Practices for ServiceNow Performance Analytics
Want to make more informed business decisions?
Want to spot trends in your service delivery and operations that can help identify trends in your operational performance?
Want to take full advantage of your investment in ServiceNow?
Many team members are unaware of the free version of Performance Analytics that is available in their instance of ServiceNow. Let us show you how to take advantage of the included Performance Analytics in order to improve your executive reporting and dashboards.
InSource partnered with ServiceNow will be conducting a free workshop and best practice session on how to leverage ServiceNow’s free tool for Performance Analytics within Incident Management. During this workshop, the following will be discussed:
- Predefined KPI’s for all major platform processes
- Mobile enabled scorecards
- Responsive and interactive graphical dashboards
- Powerful analytics that deliver insight into how to improve the quality of business services and processes
- Guidance on how to start using Performance Analytics today
When: Thursday, August 17, 2017
9:30 AM to 10:30 AM CST