Are you preparing to go live with your new ServiceNow Express Implementation?
Have you recently gone live but feel the need for further training?
Our exclusive ServiceNow Express Training class offers a safe, non-production environment for administrators to build confidence and increase comfort level with ServiceNow Express. Over the course of two days, trainees will build proficiency through hands-on lessons and learn a multitude of tips and tricks that will ensure maximum benefit from this platform.
Although technical in nature, this course is suited for anyone involved in the definition and design of ServiceNow Express.
ServiceNow Training Topics That Will Be Covered:
• Navigation and use of the Administrator Console
• Understanding & Configuring core Application Building Blocks – Form Fields & Layouts, Business Rules, UI Policies, Approvals, and Notifications!!
• Understanding & Configuring core User-facing Features – Branding, Homepages, Navigators, leveraging the UI
• Setting up and integrating supporting applications (CMDB & Knowledge) within ITSM
• Building a Service Catalog and configuring catalog items: Presentation, Execution Workflow, Approvals & Assignments
• Tips and Tricks addressing common stumbling blocks, methods for navigating hidden system features
Accelerate Adoption of the ServiceNow Platform Within Your Enterprise.
For more information about course topics, click here.