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InSource Expands to Serve Southeast

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April 2015 —Leading IT professional services provider InSource recently announced a strategic growth initiative to expand into the Southeast, serving North and South Carolina, Georgia, and Florida. As a leading provider of ServiceNow platform implementation services and support, InSource delivers a broad range of consulting services focused on IT Governance and Strategy, Enterprise Applications, and Infrastructure Services.

“The Southeast is a critical market for us, providing a distinct avenue for expanding our offerings,” says InSource Partner and VP, Business Development, David Silverstein. “Our business and subsequent growth has been based on a model of partner collaboration and planning from the beginning.”

Founded in 2000, InSource has quickly grown to become among the most sought after IT services and project management firms in the Mid-Atlantic. The organization credits its partnership with Service Management leader, ServiceNow, with enabling them to provide an integrated services approach to businesses throughout the region.

“With our recent expansion to Maryland, Washington, DC, and Virginia, our client base has doubled in just under two years,” explains InSource President and CEO, Mark Lafond. “We’re investing heavily in the Southeast to replicate this success.”

InSource has developed a strategic partnership with identity management provider Okta, which will help in their expansion to the Southeastern region. InSource is looking to secure its presence within the mobile security market. “We believe strongly in this market, and look to provide additional services for our clients and prospective customers,” says Lafond.

With a senior IT team averaging over 20 years of experience, InSource has led various implementations for a broad range of IT projects of every scale. InSource has developed an integrated approach to providing everything from IT infrastructure deployment and packaging, systems integration, IT staffing, security, application development, project management, and business analysis. In addition to expertise in all aspects of ServiceNow platform development/deployment, InSource brings additional process expertise in Service Management as well as certifications in both ITIL and Project Management via their technology specialists.

About InSource

InSource is one of the leading professional services firms in the Mid-Atlantic. As a Preferred Solutions partner of ServiceNow, InSource delivers a broad range of consulting services and expertise focused on IT Governance and Strategy, Enterprise Applications, and Infrastructure Services.

About ServiceNow

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. Customers use our service model to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise. ServiceNow provides service management for every department in the enterprise including IT, human resources, facilities, field service and more. We deliver a ‘lights-out, light-speed’ experience through our enterprise cloud – built to manage everything as a service. To find out how, visit

About Okta

Okta is an integrated identity management and mobility management service that securely and simply connects people to their applications from any device, anywhere, at anytime. Okta gives Enterprise IT teams the ability to dramatically improve the end-user experience, while achieving the management control necessary to accelerate the secure adoption of cloud and mobile technologies. The result is greater employee and partner productivity, increased revenue and supply chain efficiency, and improved compliance. To learn more, visit