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ServiceNow CSM Implementation Webinar

July 18, 2018 @ 8:00 am - 5:00 pm

ServiceNow CSM- How to Improve Customer Service- InSource

Thank you for attending our webinar “ServiceNow CSM Implementation Webinar” by InSource.  We hope you found the session helpful and informative as you explore ways to improve the Customer Experience. Businesses are now focusing on strategically shifting from reacting to customer’s problems to anticipating them.

Watch this exciting and enlightening session to learn how you can:

  • Resolve issues faster by connecting front-end requests to back-end systems
  • Pinpoint disruptions and automate remediation to proactively resolve customer issues
  • Tailor your service experience to meet your customers’ needs and increase customer satisfaction while proactively reducing case volumes and service costs.

As we mentioned during the webinar, you can view the recording and download the presentation below.


July 18, 2018
8:00 am - 5:00 pm
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