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ServiceNow CSM Implementation Webinar
July 18, 2018 @ 8:00 am - 5:00 pm
Improving the Customer Experience is one of the highest priorities for organizations across industries. Businesses are now focusing on strategically shifting from reacting to customer’s problems, to anticipating them.
Watch this exciting and enlightening session to learn how you can:
- Resolve issues faster by connecting front-end requests to back-end systems
- Pinpoint disruptions and automate remediation to proactively resolve customer issues
- Tailor your service experience to meet your customers’ needs and increase customer satisfaction while proactively reducing case volumes and service costs.