BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//InSource, Inc. - ECPv6.9.0//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:InSource, Inc.
X-ORIGINAL-URL:https://insourcenow.com
X-WR-CALDESC:Events for InSource, Inc.
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20180311T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20181104T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20190310T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20191103T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190507T080000
DTEND;TZID=America/New_York:20190509T170000
DTSTAMP:20260419T000824
CREATED:20190325T144418Z
LAST-MODIFIED:20191203T120429Z
UID:10000137-1557216000-1557421200@insourcenow.com
SUMMARY:InSource proud sponsor of ServiceNow Knowledge 2019 Las Vegas\, NV May 7-9
DESCRIPTION:InSource is sponsoring ServiceNow Knowledge 2019 at The Venetian & Sands Expo Center in Las Vegas! Come join us on May 7-9\, 2019 at Booth- #623. See you there!
URL:https://insourcenow.com/event/insource-proud-sponsor-of-servicenow-knowledge-2019-las-vegas-nv-may-7-9/
CATEGORIES:ServiceNow Training Courses
ATTACH;FMTTYPE=image/jpeg:https://insourcenow.com/wp-content/uploads/ServiceNow-Knowledge-2019-1-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190425T140000
DTEND;TZID=America/New_York:20190425T150000
DTSTAMP:20260419T000824
CREATED:20190315T185823Z
LAST-MODIFIED:20191203T120453Z
UID:10000083-1556200800-1556204400@insourcenow.com
SUMMARY:Managing IT Vendor Risk with ServiceNow
DESCRIPTION:IT priorities are focused on daily tasks and projects\, pushing vendor risk management to secondary importance and diverging from a proactive vendor assessment and selection process. IT leaders are relying on an increasing number of third-party technology vendors and outsourcing key functions to meet the rapid pace of change within IT. \nRisk levels can fluctuate over the course of the partnership\, requiring manual process checks and/or automated solutions. A thorough risk assessment in the selection phase is your first line of defense. If you follow the principles of vendor risk management\, you can mitigate collateral losses following an adverse event. \n \nView as PDF
URL:https://insourcenow.com/event/managing-it-vendor-risk-with-servicenow/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/Webinar-HP-VendorRisk-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190320T100000
DTEND;TZID=America/New_York:20190320T170000
DTSTAMP:20260419T000824
CREATED:20190225T165541Z
LAST-MODIFIED:20191203T120516Z
UID:10000082-1553076000-1553101200@insourcenow.com
SUMMARY:InSource proud sponsor of ServiceNow User Group Meeting Louisville\, KY March 20th
DESCRIPTION:
URL:https://insourcenow.com/event/insource-proud-sponsor-of-servicenow-user-group-meeting-louisville-ky-march-20th/
CATEGORIES:SNUG
ATTACH;FMTTYPE=image/jpeg:https://insourcenow.com/wp-content/uploads/SNUG_KENTUCKY.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190314T140000
DTEND;TZID=America/New_York:20190314T150000
DTSTAMP:20260419T000824
CREATED:20190219T141410Z
LAST-MODIFIED:20191203T120537Z
UID:10000080-1552572000-1552575600@insourcenow.com
SUMMARY:Rest Easy When Integrating with ServiceNow Integration Hub
DESCRIPTION:Build custom integrations with Action Designer using a REST step or a Script step. IntegrationHub enables execution of third-party APIs as a part of a flow when a specific event occurs in ServiceNow. These integrations\, referred to as spokes\, are easy to configure and enable you to quickly add powerful actions without the need to write a script.
URL:https://insourcenow.com/event/rest-easy-when-integrating-with-servicenow-integration-hub/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/Webinar-SM-ITOM-Intgration.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190314T120000
DTEND;TZID=America/New_York:20190314T160000
DTSTAMP:20260419T000824
CREATED:20190212T165404Z
LAST-MODIFIED:20191203T120559Z
UID:10000079-1552564800-1552579200@insourcenow.com
SUMMARY:InSource proud sponsor of ServiceNow User Group Meeting Fairport\, NY March 14th
DESCRIPTION:InSource is a proud sponsor of the upcoming ServiceNow User Group Meeting on Thursday\, March 14th at the Woodcliff Hotel & Spa in Fairport\, NY. Join ServiceNow and learn the value of Service Portal and why folks using CMS should move over to the portal. Plus\, a hands-on lab exercise building a new portal. Register Today!
URL:https://insourcenow.com/event/insource-proud-sponsor-of-servicenow-user-group-meeting-fairport-ny-march-14th/
CATEGORIES:SNUG
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/Upstate-NY-SNUG.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190312T120000
DTEND;TZID=America/New_York:20190312T163000
DTSTAMP:20260419T000824
CREATED:20190220T165216Z
LAST-MODIFIED:20191203T120621Z
UID:10000081-1552392000-1552408200@insourcenow.com
SUMMARY:InSource proud sponsor of ServiceNow User Group Meeting Cleveland\, OH March 12th
DESCRIPTION:InSource is a proud sponsor of the upcoming ServiceNow User Group Meeting on Tuesday\, March 12th at Lockkeepers in Cleveland\, OH. Join ServiceNow and learn the value of Service Portal and why folks using CMS should move over to the portal. Plus\, a hands-on lab exercise building a new portal. Register Today!
URL:https://insourcenow.com/event/insource-proud-sponsor-of-servicenow-user-group-meeting-cleveland-oh-march-12th/
CATEGORIES:SNUG
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/Cleveland-SNUG.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190219T100000
DTEND;TZID=America/New_York:20190219T150000
DTSTAMP:20260419T000824
CREATED:20190212T164940Z
LAST-MODIFIED:20191203T120638Z
UID:10000078-1550570400-1550588400@insourcenow.com
SUMMARY:InSource proud sponsor of ServiceNow User Group Meeting\, San Antonio\, TX\, February 19th
DESCRIPTION:InSource is a proud sponsor of the upcoming ServiceNow User Group Meeting on Tuesday\, February 19th in San Antonio\, TX. We’ll be discussing deploying ServiceNow\, how to implement your plan\, optimization of your deployment\, and showing you what’s new. Register Today!
URL:https://insourcenow.com/event/insource-proud-sponsor-of-servicenow-user-group-meeting-san-antonio-tx-february-19th/
CATEGORIES:SNUG
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/San-Antonio-SNUG.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190214T140000
DTEND;TZID=America/New_York:20190214T150000
DTSTAMP:20260419T000824
CREATED:20181220T162203Z
LAST-MODIFIED:20210331T111333Z
UID:10000076-1550152800-1550156400@insourcenow.com
SUMMARY:Driving Software License Compliance With ServiceNow Software Asset Management Webinar
DESCRIPTION:Thank you for attending our webinar “Driving Software License Compliance with ServiceNow Software Asset Management” by InSource.  We hope you found the session helpful and informative as you explore ways to avoid overspending on software entitlements and be compliant with software licensing policies and rules. \nAs we mentioned during the webinar\, you can view the recording and download the presentation below.
URL:https://insourcenow.com/event/driving-software-license-compliance/
LOCATION:Virtual Event
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/Webinar-SM-DrivingSoftware.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20190122T080000
DTEND;TZID=America/New_York:20190124T170000
DTSTAMP:20260419T000824
CREATED:20190103T165922Z
LAST-MODIFIED:20191203T120756Z
UID:10000077-1548144000-1548349200@insourcenow.com
SUMMARY:ServiceNow Sales Kickoff 2019
DESCRIPTION:InSource is a proud sponsor of the ServiceNow Sales Kickoff happening January 22- 24\, 2019 at the MGM Grand Las Vegas Hotel. This event offers an unique opportunity to network with other ServiceNow practices and sales organizations to learn and share knowledge about ServiceNow strategies. \nBe sure to visit the InSource team at booth #577! We look forward to seeing you there!
URL:https://insourcenow.com/event/servicenow-sales-kickoff-2019/
LOCATION:MGM Grand Las Vegas\, 3799 S Las Vegas Blvd.\, Las Vegas\, NV\, 89109\, United States
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/InSource-SN-Sales-Kick-Off-2019.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181206T140000
DTEND;TZID=America/New_York:20181206T150000
DTSTAMP:20260419T000824
CREATED:20181030T160253Z
LAST-MODIFIED:20200402T195929Z
UID:10000075-1544104800-1544108400@insourcenow.com
SUMMARY:ServiceNow Strategies to Improve CMDB Data Quality
DESCRIPTION:Thank you for attending our webinar “ServiceNow Strategies to Improve CMDB Data Quality” by InSource.  We hope you found the session helpful and informative as you explore ways to process and tool strategies to improve CMDB Data Quality with organizational process improvements with ServiceNow CI Remediation\, Audits\, Compliance\, and Data Certification. \n\nProvide an assessment of how best to leverage the SAM Professional Module to meet specific business needs\nEstablish a process and tool strategy to deploy the SAM Professional Module to achieve business outcomes identified in the assessment\nProvide an operational plan on how to keep the program sustainable over time and continue to provide business value\n\nAs we mentioned during the webinar\, you can view the recording and download the presentation below.
URL:https://insourcenow.com/event/servicenow-strategies-to-improve-cmdb-data-quality/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/jpeg:https://insourcenow.com/wp-content/uploads/46938715_776387269376223_2328914358052061184_n.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181115T140000
DTEND;TZID=America/New_York:20181115T150000
DTSTAMP:20260419T000824
CREATED:20181016T130522Z
LAST-MODIFIED:20200402T200634Z
UID:10000074-1542290400-1542294000@insourcenow.com
SUMMARY:How to Ensure Service Portal Adoption Webinar
DESCRIPTION:Thank you for attending our webinar “How to Ensure Service Portal Adoption” by InSource.  We hope you found the session helpful and informative. \nAs we mentioned during the webinar\, you can view the recording and download the presentation below.
URL:https://insourcenow.com/event/ensure-service-portal-adoption/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/jpeg:https://insourcenow.com/wp-content/uploads/InSource-ServiceNow-Service-Portal-Webinar-October-2018-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181023T080000
DTEND;TZID=America/New_York:20181023T170000
DTSTAMP:20260419T000824
CREATED:20180905T130210Z
LAST-MODIFIED:20191203T131417Z
UID:10000135-1540281600-1540314000@insourcenow.com
SUMMARY:Now Summit Dallas
DESCRIPTION:InSource is a Proud Sponsor of Now Summit Dallas\nJoin us on October 23rd in Dallas\, TX for the 2018 Now Summit. This one-day complimentary programs offers keynote presentations\, educational sessions\, access to our partner ecosystem and additional networking opportunities in ExpoNow. Learn how ServiceNow can help you transform your customer and employee experience.
URL:https://insourcenow.com/event/now-summit-dallas/
LOCATION:Irving Convention Center\, 500 West Las Colinas Boulevard\, Irving\, TX\, 75039\, United States
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/nf18-logo-dallas.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181003T180000
DTEND;TZID=America/New_York:20181003T210000
DTSTAMP:20260419T000824
CREATED:20180905T131455Z
LAST-MODIFIED:20191203T120954Z
UID:10000136-1538589600-1538600400@insourcenow.com
SUMMARY:Philadelphia Cybersecurity Event at Golf and Social
DESCRIPTION:IT Security Summit in honor of National Cybersecurity Awareness hosted by InSource featuring industry leading Security solutions from Okta and ServiceNow. \nCome mingle with your peers at Golf and Social to learn how other organizations are taming the security beast. Enjoy an evening of food\, drinks\, and comradery!RSVP today\, space is limited. \n \n 
URL:https://insourcenow.com/event/philadelphia-cybersecurity-event-golf-social/
LOCATION:Golf and Social\, 1080 Delaware Ave.\, Philadelphia\, PA\, 19125\, United States
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/Golf-and-Social-Event-InSource-August-2018.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180927T140000
DTEND;TZID=America/New_York:20180927T150000
DTSTAMP:20260419T000824
CREATED:20180829T144546Z
LAST-MODIFIED:20200402T200854Z
UID:10000134-1538056800-1538060400@insourcenow.com
SUMMARY:Why is Customer Service All the Rage- Webinar
DESCRIPTION:Thank you for attending our webinar “Why is Customer Service All the Rage” by InSource.  We hope you found the session helpful and informative. \nAs we mentioned during the webinar\, you can view the recording and download the presentation below.
URL:https://insourcenow.com/event/customer-service-rage-webinar/
LOCATION:Virtual Event
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/jpeg:https://insourcenow.com/wp-content/uploads/InSource-customer-service-webinar-graphic.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180913T120000
DTEND;TZID=America/New_York:20180913T160000
DTSTAMP:20260419T000824
CREATED:20180821T165945Z
LAST-MODIFIED:20191203T121027Z
UID:10000133-1536840000-1536854400@insourcenow.com
SUMMARY:Philadelphia SNUG Meeting
DESCRIPTION:InSource is proud to sponsor the upcoming Philadelphia ServiceNow User Group meeting!\nServiceNow User Group meetings are a great opportunity to hear from and collaborate with other ServiceNow customers and get the latest updates from ServiceNow experts. \nDuring this SNUG\, we are offering a new customer success session called Explore New Tools and Resources Dedicated to your Success. Some of the topics we will cover in this session are: \n\nOverview and demonstration of the new Customer Success Center\nChampion enablement content\n\nSpace is limited\, reserve your spot by registering today! We’re looking forward to seeing you there.
URL:https://insourcenow.com/event/philadelphia-snug-meeting/
LOCATION:Convene Cira Center\, 2929 Arch Street Suite #200\, Philadelphia\, PA\, 19104\, United States
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/InSource-Philadelphia-SNUG.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180829T140000
DTEND;TZID=America/New_York:20180829T150000
DTSTAMP:20260419T000824
CREATED:20180726T134543Z
LAST-MODIFIED:20200421T144644Z
UID:10000132-1535551200-1535554800@insourcenow.com
SUMMARY:Event + Orchestration = ITOM Value Webinar
DESCRIPTION:onlinThank you for attending our webinar “ServiceNow Event + Orchestration = ITOM Value” by InSource.  We hope you found the session helpful and informative as you discover how to maximize your ServiceNow ITOM Investment. Whether ServiceNow is your current platform or not\, join InSource to learn how Event + Orchestration will expand your ITOM value. \nAs we mentioned during the webinar\, you can view the recording and download the presentation below.
URL:https://insourcenow.com/event/event-orchestration-itom-value-webinar/
LOCATION:ONLINE
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/jpeg:https://insourcenow.com/wp-content/uploads/InSource-ITOMinvestment.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180726T140000
DTEND;TZID=America/New_York:20180726T150000
DTSTAMP:20260419T000824
CREATED:20180530T202810Z
LAST-MODIFIED:20200402T201359Z
UID:10000129-1532613600-1532617200@insourcenow.com
SUMMARY:Major Incidents v. Problems- "What's the Big Diff.?"
DESCRIPTION:Thank you for attending our webinar “Major Incidents v. Problems- ‘What’s the Big Diff.?’” by InSource.  We hope you found the session helpful and informative as you discover how ServiceNow can help you tell the difference and allow you to take action on issues in your environment. Whether ServiceNow is your current platform or not\, join InSource to learn about the new ServiceNow capabilities that will help you improve your Major Incident and Problem processes. \nAs we mentioned during the webinar\, you can view the recording and download the presentation below. \n \n 
URL:https://insourcenow.com/event/major-incidents-v-problems-whats-big-diff/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/jpeg:https://insourcenow.com/wp-content/uploads/InSource-IncidentVSproblem-New-Date.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180718T080000
DTEND;TZID=America/New_York:20180718T170000
DTSTAMP:20260419T000824
CREATED:20180718T171739Z
LAST-MODIFIED:20200402T201704Z
UID:10000131-1531900800-1531933200@insourcenow.com
SUMMARY:ServiceNow CSM Implementation Webinar
DESCRIPTION:Thank you for attending our webinar “ServiceNow CSM Implementation Webinar” by InSource.  We hope you found the session helpful and informative as you explore ways to improve the Customer Experience. Businesses are now focusing on strategically shifting from reacting to customer’s problems to anticipating them. \nWatch this exciting and enlightening session to learn how you can: \n\nResolve issues faster by connecting front-end requests to back-end systems\nPinpoint disruptions and automate remediation to proactively resolve customer issues\nTailor your service experience to meet your customers’ needs and increase customer satisfaction while proactively reducing case volumes and service costs.\n\nAs we mentioned during the webinar\, you can view the recording and download the presentation below.
URL:https://insourcenow.com/event/servicenow-csm-implementation-webinar/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/InSource-CSM-Portal-Image-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180619T103000
DTEND;TZID=America/New_York:20180619T160000
DTSTAMP:20260419T000824
CREATED:20180514T144021Z
LAST-MODIFIED:20191203T121140Z
UID:10000128-1529404200-1529424000@insourcenow.com
SUMMARY:Upstate New York SNUG
DESCRIPTION:  \n \nInSource is a proud sponsor of the upcoming Upstate New York ServiceNow User Group Meeting on June 19th. Join us to learn best practices and discuss recent updates from ServiceNow customers and experts. \nReserve your spot today!
URL:https://insourcenow.com/event/upstate-new-york-snug/
LOCATION:Wood\, 199 Woodcliff Dr\, Fairport\, NY\, 14450\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180530T140000
DTEND;TZID=America/New_York:20180530T150000
DTSTAMP:20260419T000824
CREATED:20180503T145855Z
LAST-MODIFIED:20200402T201913Z
UID:10000127-1527688800-1527692400@insourcenow.com
SUMMARY:Incidents vs. Request- "What's the Big Diff.?"
DESCRIPTION:Thank you for attending our webinar “Incidents vs. Request – ‘What’s the Big Diff.?’” by InSource.  We hope you found the session helpful and informative as you explore how ServiceNow can enable true ITIL Request Management. Whether ServiceNow is your current platform or not\, join InSource to learn why Requests are different from Incidents and see how ServiceNow’s powerful workflow engine can efficiently improve your request fulfillment processes. \nAs we mentioned during the webinar\, you can view the recording and download the presentation below.
URL:https://insourcenow.com/event/incidents-vs-request-whats-big-diff/
LOCATION:Virtual Event
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/jpeg:https://insourcenow.com/wp-content/uploads/Incidnet-Graphic.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180524T140000
DTEND;TZID=America/New_York:20180524T150000
DTSTAMP:20260419T000824
CREATED:20180605T182752Z
LAST-MODIFIED:20200402T202127Z
UID:10000130-1527170400-1527174000@insourcenow.com
SUMMARY:Enhance ITAM with Contract Management Webinar
DESCRIPTION:Thank you for attending our webinar “Enhance ITAM with Contract Management” by InSource.  We hope you found the session helpful and informative as you explore how Contract Management can be used to enrich Asset Management. Discover the ways Contract Management can support various enterprise processes leveraging the power of the ServiceNow Platform. \nAs we mentioned during the webinar\, you can view the recording and download the presentation below.
URL:https://insourcenow.com/event/enhance-itam-contract-management-today/
LOCATION:Virtual Event
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/zJajnfJY_400x400-e1487022214974.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180522T113000
DTEND;TZID=America/New_York:20180522T130000
DTSTAMP:20260419T000824
CREATED:20180416T202506Z
LAST-MODIFIED:20191224T075401Z
UID:10000125-1526988600-1526994000@insourcenow.com
SUMMARY:Pittsburgh Lunch & Learn ServiceNow ITSM & ITOM
DESCRIPTION:
URL:https://insourcenow.com/event/lunch-learn-servicenow-itsm-itom/
LOCATION:Capital Grille\, 301 5th Ave.\, Pittsburgh\, PA\, 15222\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180509T190000
DTEND;TZID=America/New_York:20180509T210000
DTSTAMP:20260419T000824
CREATED:20180423T142012Z
LAST-MODIFIED:20191224T073729Z
UID:10000126-1525892400-1525899600@insourcenow.com
SUMMARY:InSource Knowledge18 Happy Hour
DESCRIPTION:Join InSource for our Knowledge18 happy hour event on May 9th from 7pm to 9pm at The Rockhouse Bar at the Grande Canal Shoppes.\nNo pressure\, no pitches\, no presentations! \nYou won’t want to miss this fun evening of networking and refreshments. \nWe’re looking forward to seeing you there! \n  \n\n 
URL:https://insourcenow.com/event/insource-knowledge18-happy-hour/
LOCATION:The Rockhouse\, 3377 S Las Vegas Blvd\, Las Vegas\, NV\, 89109\, United States
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/IMG_2371-e1524492982504.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180426T163000
DTEND;TZID=America/New_York:20180426T193000
DTSTAMP:20260419T000824
CREATED:20180326T205626Z
LAST-MODIFIED:20191203T121300Z
UID:10000123-1524760200-1524771000@insourcenow.com
SUMMARY:Purely Social Event At Levante Brewery
DESCRIPTION:Pure Storage and Insource invite you to a Purely Social event a Levante Brewery in West Chester PA! \nNo Pitches…..\nNo Presentations…\nNo Pressure………. \nEnjoy some great beers and take your pick of the trendy food trucks that visit. Meet your local reps and leave with a “Crowler” of your favorite brew. \nYetti cooler raffle and Philly Union MLS Ticket at the end of the night\, so register early! \nSpace is limited!
URL:https://insourcenow.com/event/purely-social-event-levante-brewery/
LOCATION:Levante Brewing\, 208 Carter Drive\, Suite 2\, West Chester\, PA\, 19382\, United States
ATTACH;FMTTYPE=image/jpeg:https://insourcenow.com/wp-content/uploads/Levante.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180418T140000
DTEND;TZID=America/New_York:20180418T150000
DTSTAMP:20260419T000824
CREATED:20180328T213447Z
LAST-MODIFIED:20210331T111311Z
UID:10000124-1524060000-1524063600@insourcenow.com
SUMMARY:3 Ways to Improve Your Customer Satisfaction Scores Utilizing ServiceNow ITSM
DESCRIPTION:Thank you for attending our webinar “3 Ways to Improve Your Customer Satisfaction Scores Utilizing ServiceNow ITSM” by InSource.  We hope you found the session helpful and informative as you explore ways to improve the user experience which will help you to drive incremental improvement in your Customer Satisfaction. \nAs we mentioned during the webinar\, you can view the recording and download the presentation below.
URL:https://insourcenow.com/event/3-ways-improve-customer-satisfaction-scores/
CATEGORIES:Webinars
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/Copy-of-Webinar-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180411T120000
DTEND;TZID=America/New_York:20180411T160000
DTSTAMP:20260419T000824
CREATED:20180307T145427Z
LAST-MODIFIED:20191203T121337Z
UID:10000121-1523448000-1523462400@insourcenow.com
SUMMARY:Central Pennsylvania ServiceNow User Group
DESCRIPTION:We are very excited to announce the next Central Pennsylvania ServiceNow User Group meeting in Harrisburg\, PA!   Please join ServiceNow specialists and expert users to discuss the latest ServiceNow news and updates\, along with best practice discussions and opportunities for networking with your fellow IT professionals. \nThis session will allow users to: \n\n
Trade tips\, tricks\, and successes around the ServiceNow platform\n
Hear best practices and demonstrations\nNetwork with your fellow IT professionals\n\nRegister Now! \n***More Information to Come
URL:https://insourcenow.com/event/central-pennsylvania-servicenow-user-group-2/
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/Harrisburg-PA-4.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180323T103000
DTEND;TZID=America/New_York:20180323T160000
DTSTAMP:20260419T000824
CREATED:20180222T192124Z
LAST-MODIFIED:20191203T121358Z
UID:10000119-1521801000-1521820800@insourcenow.com
SUMMARY:Maryland ServiceNow User Group
DESCRIPTION:We are very excited to announce the Maryland ServiceNow User Group meeting in Baltimore\, MD! \nPlease join ServiceNow specialists and expert users to discuss the latest ServiceNow news and updates\, along with best practice discussions and opportunities for networking with your fellow IT professionals.  This SNUG’s topic is ServiceNow Speeding Up Your Enterprise-Grade Service Delivery! \n  \nThis session will allow users to: \n\nTrade tips\, tricks\, and successes around the ServiceNow platform\nHear best practices and demonstrations\nNetwork with your fellow IT professionals\n\nAgenda:  \n\n10:30am — 11:00am        Arrivals/Registration/Networking\n11:00am — 11:15am         Welcome & Introductions\n11:15am — 12:00pm         ServiceNow Roadmap (Kingston Highlights)\n12:00pm — 1:00pm         Lunch/Networking\n1:00pm — 1:45pm            Sponsor Customer Case (TBD)\n1:45pm — 2:15pm             Space Telescope Science Institute\n2:15pm — 2:30pm            Break\n2:30pm — 3:10pm            Legg Mason Customer Use Case\n3:10pm — 3:45pm            Howard County Customer Use Case\n3:45pm                                Happy Hour on location at the Space Telescope Science Institute\n\nLocation: Space Telescope Science Institute | 3700 San Martin Drive Baltimore\, MD 21218
URL:https://insourcenow.com/event/maryland-servicenow-user-group/
LOCATION:Space Telescope Science Institute\, 3700 San Martin Drive\, Baltimore\, MD\, 21218\, United States
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/dazzle-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180322T110000
DTEND;TZID=America/New_York:20180322T160000
DTSTAMP:20260419T000824
CREATED:20180315T000319Z
LAST-MODIFIED:20191203T121410Z
UID:10000122-1521716400-1521734400@insourcenow.com
SUMMARY:ServiceNow User Group in Atlanta
DESCRIPTION:We are very excited to announce the next ServiceNow User Group in Atlanta meeting taking place in Atlanta on March 22\, 2018! \nServiceNow specialists and expert users will be gathering to discuss the latest ServiceNow news and updates\, along with best practice discussions and opportunities for networking with your fellow service management professionals. Sponsored by InSource & Okta! \nAgenda: \n11:00-12:00  Registration/Networking/Lunch \n12:00-12:15  Group Leader Welcome \n12:15-12:45  How to Build\, Run\, & Grow a Development Team on ServiceNow – Tim Alman\, Aaron’s \n12:45-01:15  Examples of workflows that are designed for orchestration – Dennis & Jody\, InComm \n01:15-02:00  The Big Bang – Implementing multiple processes at once – Dianne Kokotoff\, Equifax \n02:00-02:15  Break \n02:15-03:00  InSource and Okta Joint Presentation \n03:00-03:30  Underdog Features Top 10 Plugins\, Jeff Shumas\, ServiceNow \n03:30-04:00  Kingston Overview\, ServiceNow \n04:00-05:00  Happy Hour & Topgolf \nRSVP Here
URL:https://insourcenow.com/event/servicenow-user-group-atlanta/
LOCATION:Top Golf Atlanta Midtown\, 1600 Ellsworth Industrial Blvd NW\, Atlanta\, GA\, 30318\, United States
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/Atlanta-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180320T113000
DTEND;TZID=America/New_York:20180320T163000
DTSTAMP:20260419T000824
CREATED:20180222T192622Z
LAST-MODIFIED:20191203T121421Z
UID:10000120-1521545400-1521563400@insourcenow.com
SUMMARY:ServiceNow User Group in Birmingham
DESCRIPTION:We are very excited to announce the next ServiceNow User Group in Birmingham\, Alabama on Tuesday\, March 20\, 2018. The topic is “Operate IT More Like a Business.” \nPlease join ServiceNow specialists and expert users to discuss the latest ServiceNow news and updates\, along with best practice discussions and opportunities for networking with your fellow IT professionals. \nThis session will allow users to: \n\nTrade tips\, tricks\, and successes around the ServiceNow platform\nHear best practices and demonstrations\nNetwork with your fellow IT professionals\n\nRSVP Here\n11:30am – 4:30pm CST \nLocation: Protective Life Corp\, 2801 US-280\, Birmingham\, AL 35223
URL:https://insourcenow.com/event/servicenow-user-group-birmingham/
LOCATION:Protective Life Corp\,  2801 US-280\, Birmingham\, AL\, 35223\, United States
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/Birmingham-SNUG.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20180308T120000
DTEND;TZID=America/New_York:20180308T160000
DTSTAMP:20260419T000824
CREATED:20180222T190458Z
LAST-MODIFIED:20191203T121440Z
UID:10000117-1520510400-1520524800@insourcenow.com
SUMMARY:Central Pennsylvania ServiceNow User Group
DESCRIPTION:Due To Severe Weather Conditions: Central Pennsylvania ServiceNow User Group is canceled and moved to April 11th. \nWe are very excited to announce the next Central Pennsylvania ServiceNow User Group meeting in Harrisburg\, PA!   Please join ServiceNow specialists and expert users to discuss the latest ServiceNow news and updates\, along with best practice discussions and opportunities for networking with your fellow IT professionals. \nThis session will allow users to: \n\n
Trade tips\, tricks\, and successes around the ServiceNow platform\n
Hear best practices and demonstrations\nNetwork with your fellow IT professionals\n\nRegister Now! \nLocation: Commonwealth Department of Labor & Industry – 651 Boas Street\, Harrisburg\, 17121 — PA.
URL:https://insourcenow.com/event/central-pennsylvania-servicenow-user-group/
LOCATION:Commonwealth Department of Labor & Industry\, 651 Boas Street\, Harrisburg\, PA\, 17121\, United States
ATTACH;FMTTYPE=image/png:https://insourcenow.com/wp-content/uploads/Harrisburg-PA-2.png
END:VEVENT
END:VCALENDAR